Klient Feature Spotlight · 8 min read

Feature Spotlight: Workspace Milestone View

Every project needs its milestones. They provide clarity and set expectations for your customers. Easily toggle between all tasks and an uncluttered milestone view from the Global and Project Workspace.

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KLIENT FEATURE SPOTLIGHT

Workspace
Milestone View

Cut the noise — Focus on what matters with the Milestone View

Every project needs its milestones. They provide clarity and set expectations for your customers. Easily toggle between all tasks and an uncluttered milestone view from the Global and Project Workspace.

Understanding milestones

Milestones are key events set at specific points in time with no duration—they’re either incomplete or complete. On the Gantt chart, they appear as pink diamonds (standard) or black diamonds (billable). Establish milestones at the start of your project, confirm dates with your team, and share them with customers immediately. Monitor any date changes to stay ahead of project adjustments.

Why Use the Milestone View

1- Cut through the noise
Focus on the critical points that matter to leadership and stakeholders. Toggle the milestone view to zero in on these key events, ignoring the clutter of all project tasks.

2- Close more deals
Showcasing the Project Plan and the Milestone View to prospects during your sales process demonstrates your structure and transparency.

3- Milestones Everywhere
No need to group milestones separately in your project plan; the Milestone View allows you to see all milestones at a glance, simplifying tracking.

4- Never drop the ball
Stay ahead by monitoring upcoming and overdue milestones to keep timelines on track and billable milestones invoiced.

When to Use the Milestone View

During the Sales Process
Include a screenshot of the Project Workspace Milestone View in a sales deck and significantly boosts your closing rates.

Weekly Team Reviews
Use it during team project and portfolio reviews to focus on upcoming milestones and drill down on overdue ones.

Customer Project Status Reviews
Toggle between the Milestone and Baseline views to showcase your project’s progress and evolution.

🔦 How We Do It at Klient

When presenting budgets and timelines to prospects, we always include a slide showing the project plan with clear milestone dates. We either use a screenshot from the Workspace or the export feature.

How to Use the Milestone View

Set Your Task as a Milestone
Check the “Milestone” box on a Klient Task to mark it as such. Mark milestones as billable by adding an amount in the “Milestone Payment” field. They display as black diamonds on the Gantt chart, and once completed, they become available for invoicing.

Toggle the View
From the menu bar of the Global and Project Workspace, easily toggle the Milestone View.

With Baselines
Use the baseline toggle to compare the original milestone date with the actual date to track progress and catch deviations early.

🔦 How We Do It at Klient

At Klient, during our weekly team meetings, we track the “Go-Live pushed back” data point, aiming for zero changes—ensuring projects stay aligned with their planned timelines.

Quick Tips

  • Milestones should not be parent tasks
  • Duration should be set to 1
  • Avoid logging time on milestones

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Yanick Abraham
What I do… I thrive on helping companies grow their business. I’m at my best when I connect with the executives, the management team and the employees to understand their business, their pains and their vision so I can guide them in this Cloud age. I enjoy sharing industry best practices, optimizing processes, planning technology roadmaps and structuring a business for growth. I feel successful when my customer reach their business objectives. In the past few years, I’ve had the opportunity to work with more than 400 companies which gave me great business insights, industry knowledge and technical expertise that I apply with my customers. When conducting efficient business process management, I don’t lose myself in methodology details, I prefer being straight to the point, agile, adaptive and achieve results efficiently. Technology evolves rapidly and it’s tough to keep on top, but I do. That’s why you can rely on me to find the best solutions for your business! I’m a highly effective solution architect, a business process specialist, a coach and a technology enthusiast who helps companies grow their business.
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