We are excited to share recent product updates from the Spring 2020 Release. Klient continues to push forward on innovation, user experience, and mobility with these releases, including the addition of many new Lightning Components, and a...
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Yanick Abraham
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Klient New Features Deliver Enhanced Customer Experience
New Products and Expanded Features Deliver Unmatched Innovation in Professional Services Automation and Client Onboarding Technology. Klient Software, the service experience platform developed to build long-term customer relationships through...
Project Going Over Budget? How To Get Back On Track And Achieve Customer Success
Even the most world-class Professional Services Organizations (PSOs) with the best project managers and service team members will encounter problematic projects every once in a while. When this happens, projects can run over budget and...
3 Things to Keep in Mind When Evaluating PSA Software
Evaluating a new software for your business can be a challenging process. Software tends to be a substantial investment for companies, and as such, requires a comprehensive evaluation process to ensure the right product is selected. Choosing...
Gantt Charts: How They Improve Project Planning and Drive Success For Services Teams
Gantt Charts are a tool that many professional services organizations (PSOs) have found useful for project planning, and for driving the overall success of their services team. What is a Gantt Chart? For those who don’t know, a Gantt Chart is...
Ideagen In Strategic Partnership With Klient Software To Enhance Its Professional Services Operations
Ideagen has entered into a strategic partnership with a leading professional service automation software provider as it looks to enhance its resource management operations. The Nottingham-based Governance, Risk and Compliance (GRC) leader...
The Top 5 Professional Services Metrics You Need To Be Tracking For Customer Success
The most mature professional services organizations and the ones who consistently deliver successful projects and foster long-term customer relationships, are those that offer high levels of organizational visibility across departments, have...
Revenue Recognition For Professional Services Organizations
Revenue recognition is an accounting principle, which refers to how revenue is treated or recognized. While relatively straightforward in many sectors, revenue recognition can be a particularly complex matter in professional services, due to...
4 Client Retention Strategies for Professional Service Firms
Service-based clients can differ wildly from purchase-based customers — especially when you want to build lasting relationships with them to create repeat business. That’s why client retention can be so different from customer retention....
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