Klient PSA at Agentforce World Tour Toronto 2026

Klient PSA heads to Enercare Centre on May 7th, bringing the full Hybrid Project Delivery agent catalog to the Agentforce World Tour’s flagship Canada stop.

Klient PSA will showcase Hybrid Project Delivery — its approach to running professional services with AI agents working alongside human consultants — at Agentforce World Tour Toronto on May 7th, 2026, at Enercare Centre.

Following the product’s debut at Agentforce World Tour Utrecht on April 1 and its North American introduction at Agentforce World Tour New York on April 29, Toronto is the Canadian stop on the Hybrid Project Delivery launch tour.

What is Hybrid Project Delivery?

Hybrid Project Delivery is a model for professional services automation where AI agents and human consultants are managed as a single workforce inside Salesforce. Agents are represented as resource records — they appear on projects, capacity plans, and utilization reports alongside their human counterparts. Firms can assign work to whichever resource — human or agent — best fits the task, without leaving the Salesforce platform.

The result: better margins, higher utilization, and faster delivery cycles, without rebuilding the way services teams already work.

What we’re showing at Enercare Centre

The booth demo walks through a full project lifecycle — from opportunity to invoice — inside a single Salesforce org. Attendees can see how scoping, resourcing, delivery, time tracking, and billing run on one platform when AI agents are treated as bookable resources rather than bolted-on tools.

The human-in-the-loop design is central: every agent action routes through a consultant’s approval before execution. Klient PSA’s agent catalog is part of the demo, but the focus is on the operating model — how a hybrid workforce changes capacity planning, project margins, and utilization reporting for consulting firms.

Why NYC matters

Agentforce World Tour Toronto is Salesforce’s flagship Canadian regional event, drawing 100+ expert-led sessions and thousands of Trailblazers to Enercare Centre. For Klient PSA — a Salesforce Navigator partner building 100% natively on the platform — Toronto is the home market. Klient PSA is headquartered in Quebec, and the Canadian consulting and professional services community is where many of the firms shaping the next wave of agentic delivery are based.

Meet the team

Yanick Abraham (CEO), Raul Acosta (Partnerships & Alliances), and Stephanie Pedneault (Growth Advisor) will be on-site throughout the event.  Book a demo to reserve time with the team before the floor fills up.

About Klient PSA

Klient PSA is the professional services automation platform built 100% natively on Salesforce. Consulting firms and professional services organizations use Klient PSA to manage the full project lifecycle — sales, resourcing, delivery, time tracking, and billing — inside a single Salesforce org. Hybrid Project Delivery extends the platform with AI agents that operate as managed resources alongside human teams.