Klient PSA at Agentforce World Tour London 2026

Klient PSA heads to ExCeL London on June 18th, bringing the full Hybrid Project Delivery agent catalog to the Agentforce World Tour in London.

Klient PSA will showcase Hybrid Project Delivery — its approach to running professional services with AI agents working alongside human consultants — at Agentforce World Tour London on June 18, 2026, at ExCeL London.

Following the product’s debut at Agentforce World Tour Utrecht on April 1 and its North American introduction at Agentforce World Tour New York on April 29, Toronto is the Canadian stop on the Hybrid Project Delivery launch tour.

What is Hybrid Project Delivery?

Hybrid Project Delivery is a model for professional services automation where AI agents and human consultants are managed as a single workforce inside Salesforce. Agents are represented as resource records — they appear on projects, capacity plans, and utilization reports alongside their human counterparts. Firms can assign work to whichever resource — human or agent — best fits the task, without leaving the Salesforce platform.

The result: better margins, higher utilization, and faster delivery cycles, without rebuilding the way services teams already work.

What we’re showing at ExCeL London

The booth demo walks through a full project lifecycle — from opportunity to invoice — inside a single Salesforce org. Attendees can see how scoping, resourcing, delivery, time tracking, and billing run on one platform when AI agents are treated as bookable resources rather than bolted-on tools.

The human-in-the-loop design is central: every agent action routes through a consultant’s approval before execution. Klient PSA’s agent catalog is part of the demo, but the focus is on the operating model — how a hybrid workforce changes capacity planning, project margins, and utilization reporting for consulting firms.

Why NYC matters

Agentforce World Tour London is Salesforce’s flagship UK and Ireland regional event, drawing thousands of Trailblazers to ExCeL London for a full day of keynotes, demos, and hands-on sessions. This year, it runs alongside TDX London — the developer conference for the AI agent era — making it one of the most concentrated gatherings of Salesforce builders, admins, and architects in Europe.

Meet the team

Yanick Abraham (CEO), Raul Acosta (Partnerships & Alliances), Stephanie Pedneault (Growth Advisor),  and Rosalie Chassat (Customer Success Advisor) will be on-site throughout the event.  Book a demo to reserve time with the team before the floor fills up.

About Klient PSA

Klient PSA is the professional services automation platform built 100% natively on Salesforce. Consulting firms and professional services organizations use Klient PSA to manage the full project lifecycle — sales, resourcing, delivery, time tracking, and billing — inside a single Salesforce org. Hybrid Project Delivery extends the platform with AI agents that operate as managed resources alongside human teams.