Klient PSA for Salesforce AEs & SEs — Grow Your Deal, Hit Your Number

Salesforce AE & SE Enablement

Grow your deal.
Hit your number.

Klient PSA is a 100% Salesforce-native app that adds project management, billing, and AI agents to every Services Cloud, Sales Cloud, or platform deal. It’s quota credit for you — and a complete Professional Services Automation platform for your customer.

Up to 20%
PNR quota credit

Flex Credits
Klient AI Agents on Agentforce

$39
/user/month

3 weeks
Average go-live

Trusted & Proven

Loved by customers. Built on a trusted platform.

4.96 stars on AppExchange. G2 High Performer. 11+ years on the Salesforce ecosystem. Your customers are in safe hands.

G2 High Performer PSA G2 Most Likely to Recommend G2 Easiest to Do Business With

Available on AppExchange Salesforce Partner Since 2015 AppExchange

What’s In It For You

Three ways Klient PSA grows your deal

💰

PNR Quota Credit

Every Klient PSA deal sold into your account earns you quota credit. A 50-user deal puts $3,480 toward your number.

Up to 20% PNR

Your deal.
Your credit.

Klient PSA

Flex Credit Attach

Klient’s AI agents run on Agentforce and consume Flex Credits. Every Klient deal is a Flex Credit deal. More agents = more consumption.

Flex Credit Consumption

Agents burn credits.
You earn.

Klient PSA

🚀

Expand the Platform

Klient PSA gets the PS team into Salesforce daily. More users, more adoption. Pulls Service Cloud, Experience Cloud, and Data Cloud in.

Platform Expansion

Delivery in.
Footprint up.

Klient PSA

What’s In It For Your Customer

One platform for the entire revenue lifecycle

Your customer’s sales team lives in Salesforce. But the moment a deal closes, delivery moves to spreadsheets, Monday.com, Jira, and disconnected tools. Klient PSA closes that gap — natively.

Opp → Project → Invoice

Deal closes in Sales Cloud. Project auto-creates with SOW, tasks, and budget. Time tracked. Invoice generated. Revenue recognized.

Close it.
Deliver it.
Bill it.
Done.

Klient PSA

🤖

AI Agents Handle Admin

TIMEY chases timesheets. PLANNY writes status reports. KLARA answers questions. SCOPEY monitors scope. Powered by Agentforce.

Humans lead.
Agents deliver.

Klient PSA

🔍

Stop Revenue Leakage

Most PS firms lose 5–10% of earned revenue through unbilled hours, scope creep, and invoice delays. Every hour visible. Every dollar billable.

Find the money
they’re losing.

Klient PSA

Not just billable work. Any project type.

If your customer manages projects, Klient PSA fits. Here are the most common use cases:

💰

Billable Projects

T&M, fixed, retainer

🎧

Customer Support

Case-driven projects

💻

Software Dev

Sprints, releases, Jira sync

👤

Employee Onboarding

Structured task flows

🔬

R&D Projects

Task credit audits, R&D tracking

🛡️

SOC 2 Compliance

Control Matrix, IT GRC

Discovery Questions

Ask these in every discovery call

If any answer triggers a signal — you’ve found a Klient deal. Tag our Salesforce PAM or email partners@klient.com.

1

“Where do you manage projects once a deal closes?”

If they say spreadsheets, Monday.com, Asana, Smartsheet, or Jira — that’s a displacement opportunity. Klient replaces all of these natively on Salesforce.

🔴 Displacement

2

“Do you have a professional services or implementation team?”

Any company that bills for time, delivers projects, or runs implementations is a Klient customer. SaaS with PS, consulting firms, IT services, Salesforce SIs.

🟢 Qualifier

3

“How do your PMs track time and create invoices?”

If time tracking and billing are separate tools (or manual), that’s revenue leaking. Klient connects time → approval → invoice → accounting in one flow.

🟡 Pain Signal

4

“Are you interested in Agentforce for your delivery team?”

Klient’s AI agents are a live Agentforce proof point. Your customer gets real agents on day one — not a custom build. Great for Agentforce pipeline.

⚡ Agentforce Attach

5

“Who in your org uses Salesforce today? Just sales — or also delivery?”

If delivery isn’t in Salesforce yet, Klient is the reason to expand. More licenses, more platform adoption, bigger footprint.

🟢 Expansion

6

“Do you bill clients for implementation or consulting work?”

If yes — they need a PSA. If they’re using anything other than a Salesforce-native tool, you have an easy conversation starter.

🟢 Qualifier

Industry Spotter

How to spot a Klient deal by industry

Klient PSA works for any firm that manages projects — billable or internal. If they run projects, there’s a fit. Here’s how to spot it by vertical.

Industry Signals to Listen For What They Replace Klient Pitch Angle
Salesforce SI Partners “We use Jira for our own projects” / “We track time in spreadsheets” Jira + Sheets + manual billing Run your practice on the platform you sell. Jira sync included.
SaaS / Tech “Our PS team uses different tools than sales” / “Implementation margin is a black box” Monday.com, Asana, Smartsheet Opp → project → invoice in one system. ASC 606 revenue recognition.
Consulting & Advisory “We can’t see utilization across practices” / “Retainers are hard to track” Spreadsheets, Kantata, custom builds Real-time margin by engagement. Cross-practice resource planning.
IT Services “We mix T&M, fixed-fee, and retainer billing” / “Cash flow lags behind delivery” ConnectWise (for projects), Sheets All billing models in one platform. Invoice cycle from weeks to days.
Cybersecurity “Our analysts hate timesheets” / “We over-deliver on retainers” Spreadsheets, Autotask Retainer guardrails. Staff by certification and clearance.
Manufacturing (ETO) “Engineering hours are hard to track against orders” / “Revenue recognition is manual” ERP side-systems, Sheets Track engineering time against custom orders. Automate ETO rev rec.

When You Hear These Names

Competitive quick-reference

If a prospect mentions any of these tools for project delivery, you have a Klient conversation.

Generic project management. No billing, no resource planning, no Salesforce native. Data lives outside Salesforce. Your customer is paying for two systems that don’t talk to each other.

“If you’re already in Salesforce, why run projects somewhere else?”

Spreadsheets with a UI. No billing engine, no PSA, no AI agents. Requires manual data transfer to/from Salesforce.

“Smartsheet is a spreadsheet. Klient PSA is a business system.”

Salesforce native but $175/user, 3–6 month implementation. Built for 2,000+ person orgs with dedicated PSA admins. Klient is $39/user, goes live in 3 weeks.

“Same platform. 10x less cost. 10x faster go-live.”

Biggest market. The prospect doesn’t realize they have a problem yet. Lead with the revenue leakage angle — most firms lose 5–10% of earned revenue.

“How much revenue are you leaving on the table every month?”

The Agentforce + Flex Credits Angle

Every Klient deal is a Flex Credit deal

Klient is building the first Autonomous Project Delivery platform. Our AI agents run on Agentforce and consume Flex Credits. This is real Agentforce pipeline you can attach to any Services or Platform deal.

Klient AI Agents on Agentforce

TIMEY — Chases timesheets, pre-populates from calendar

PLANNY — Morning recaps, risk flags, status reports

KLARA — Answers customer and internal questions

SCOPEY — Monitors scope, budget burn, milestones

Coming: Resource, Revenue, Forecast, Estimate Agents

How to Position Flex Credits

The pitch: “Activate AI agents on day one — pre-built on Agentforce, ready to go.”

The math: 50-person PS team using TIMEY + PLANNY = meaningful monthly Flex Credit consumption.

The value: 8+ hours/week back per PM. Flex Credit attach on a platform deal.

Flex Credits: $500 per 100K ($0.10/action). Each agent action = 20 credits.

Pricing per salesforce.com/agentforce/pricing as of March 2026. Confirm with your pricing team.

Klient AI Agent

Objection Handlers

What the customer might push back on

“We already use Monday.com / Asana for projects.”

Those tools track tasks, not business outcomes. They don’t bill, don’t track margins, don’t manage resources, and don’t connect to Salesforce. Your sales data lives in Salesforce. Your delivery data lives in Monday. That gap costs you revenue every month. Klient puts it all in one place.

“We’re too small to need a PSA.”

At $39/user/month, a 15-person team pays $585/month — less than three billable hours of a senior consultant. The question isn’t whether you can afford it. It’s whether you can afford not to know your margins. One recovered scope overrun pays for Klient PSA for a year.

“Can’t we just build this on Salesforce ourselves?”

You could — and it would take 6–12 months of developer time, and maybe you end up with a viable tool. Klient PSA has over a decade of PS domain expertise baked in. $39/user and live in 3 weeks vs. 6 months of custom dev. The opportunity cost alone makes this a no-brainer.

“We’re looking at Certinia.”

Certinia is built for 2,000+ person organizations with dedicated PSA admins. For PS teams of 10–1,000+, Klient PSA is the only fit. Same Salesforce-native architecture. $39/user vs $175/user. 3-week go-live vs 3–6 months. Plus AI agents included — Certinia doesn’t have that.

“Our delivery team doesn’t use Salesforce.”

That’s exactly the opportunity. Klient puts delivery in Salesforce. That means more platform licenses, Agentforce Flex Credits, and a complete customer 360 from pipeline through delivery. This is a platform expansion play for your account.

📋 AE/SE Quick Reference

ProductKlient PSA — 100% Salesforce native PSA

Price$39/user/month (includes SF Platform license)

Go-live3 weeks · $12K onboarding

Your Quota CreditUp to 20% PNR on every deal

Flex Credit AttachAI agents consume Agentforce Flex Credits

ICP10–1,000+ person PS teams on Salesforce

ReplacesMonday.com, Asana, Smartsheet, spreadsheets

Competes WithCertinia ($175/user), Kantata (not native)

Key IndustriesSF SIs, SaaS, Consulting, IT Services, Cybersecurity

AI Agents (Live)TIMEY, PLANNY, KLARA, SCOPEY, DOCY

AppExchange4.96★ rating, Salesforce Partner since 2015

Request a Joint CallTag our Salesforce PAM or email partners@klient.com.

Ready to attach Klient
to your next deal?

Tag our Salesforce PAM or email partners@klient.com. We’ll join the call, run the demo, and help you close. You get quota credit. Your customer gets a better Salesforce.

Klient PSA · Salesforce AE & SE Enablement · © 2026 Klient Inc. · partners@klient.com