Klient Newsletter – May 2026
May is here. We have been on the road this season, hitting every Agentforce World Tour stop, and AI agents have been the topic of every conversation along the way. Between the events and the steady drumbeat of agent releases, May is shaping up to be a busy month. Let's dig in.
Product Update
Current version: 51.4
Klient PSA 51.3 is now available, this release is all about Snap Workspace improvement and fixes.
Highlights include:
Filter Snap Workspace by Practice/RegionAdded Resource Practice and Resource Region filter options to the Snap Workspace filter panel.
Snap Workspace: Heat Map Color Contrast in Light Mode
Improved heatmap visibility in light mode. Low-value cells were previously rendered in near-white, making them invisible against the white background.
Snap Workspace: Comparison Overlay Lines errors
Fixed an issue where comparison snap overlay lines displayed significantly higher values than expected (often double or triple the correct numbers).
Duplicate Line When Primary Snap is Also a Comparison Snap
Fixed an issue where enabling the comparison checkbox for the same snap that was selected as the primary snap caused the chart to render two identical lines in different colors.
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WEBINAR RECAP April Webinar: AI Agents for Project DeliveryOur April product update covered three new named agents (Touchy, Planny, and Scopey), the Klient MCP Server, a new Outcome Review approval flow, and the official launch of the new Feature Hub and Idea Exchange. |
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EVENT RECAP Thank You, Agentforce World Tour New York 🙌
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UPCOMING EVENT
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FEATURED IN SALESFORCE BEN How Agentforce Is Disrupting Professional Services Firms
Yanick Abraham, Klient's CEO wrote a piece on how Agentforce is changing professional services delivery, and Klient PSA is featured throughout. The article walks through the economics behind the shift and what it actually looks like to staff a project with both humans and agents. Worth a read. Read the Article |
Next Product Update Webinar
Join us on Thursday May 28th for our next live product update session. We will cover:
- Upcoming releases 51.4 & 51.5 🚀
- Snap Workspace upgrades
- Resource planner fixes
- Timesheet reliability upgrades
- Invoicing and vendor fixes
Grab your spot below.
Your Vote Shapes What We Build Next 💡
Here is something worth knowing: the features we prioritize are directly influenced by the number of votes an idea receives.
👉🏼 The more customers who vote, the clearer the signal, and the faster the right things get built.
Voting and idea submission now live in our new Feature Hub, redesigned for faster browsing and a clearer view of what we are working on.
If any of these would make your team's day easier, vote for them. If you have a pain point that is not on the list yet, submit it. Every vote and every idea gets read by our product team.
Get More Out of Klient Every Day 🚀
The customers who get the most out of Klient are the ones who stay connected. Here is how to do that:
📚 Level up your team
Our free Learning Paths cover everything from admin foundations to advanced features. Whether you are onboarding someone new or filling a gap yourself, there is a course for it.
📣 Stay in the loop
Follow us on LinkedIn and YouTube for feature highlights, tips, and product news between newsletters. Short, useful, worth a follow.
🗂️ Missed a previous issue?
Every newsletter is archived and searchable. Browse past issues to catch up on anything you might have missed.
Thank you for being part of the Klient Community
- The Klient team 💙
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