Business processes have been streamlined and data consolidated using enterprise resource planning (ERP) solutions. Despite knowing the potential benefits of ERP, professional service firms may wonder if it's the right choice for their industry! This article will...
Not sure what to choose beween an ERP vs PSA for your professional services company? Enterprise Resource Planning (ERP) and Professional Services Automation (PSA) solutions both offer unique benefits for streamlining operations and driving growth. However, there are...
The professional services industry is undergoing a major transformation driven by digital technologies and changing customer expectations. To remain competitive and profitable in this rapidly changing landscape, professional services firms must find ways to streamline...
Ever find yourself without the right tool for a job? Maybe the screw fell out of your glasses, but you don’t have one of those tiny screwdrivers you need to replace it. You try the edge of your credit card, a thumb tack from the wall, a paper-clip you bent into a...
For those who have followed Salesforce through the years, they know the #1 CRM in the world always set ambitious goals in terms of growth. Here's some highlights: Produce $1.6 trillion in new revenues for customers by 2026. They Expect to grow partner revenues to 3.5...
Billable hours are the lifeblood of any professional services organization. The more billable hours your consultants log, the more successful you'll be! But It's easier said than done... For a variety of reasons, consulting and professional services firms often don't...
Evaluating a new software for your business can be a challenging process. Software tends to be a substantial investment for companies, and as such, requires a comprehensive evaluation process to ensure the right product is selected. Choosing the incorrect software can...
The most mature professional services organizations and the ones who consistently deliver successful projects and foster long-term customer relationships, are those that offer high levels of organizational visibility across departments, have optimized business...
Revenue recognition is an accounting principle, which refers to how revenue is treated or recognized. While relatively straightforward in many sectors, revenue recognition can be a particularly complex matter in professional services, due to factors such as work being...
Service-based clients can differ wildly from purchase-based customers — especially when you want to build lasting relationships with them to create repeat business. That’s why client retention can be so different from customer retention. Here, we’ve compiled four...