Ever find yourself without the right tool for a job? Maybe the screw fell out of your glasses, but you don’t have one of those tiny screwdrivers you need to replace it. You try the edge of your credit card, a thumb tack from the wall, a paper-clip you bent into a...
Billable hours are the lifeblood of any professional services organization. The more billable hours your consultants log, the more successful you'll be! But It's easier said than done... For a variety of reasons, consulting and professional services firms often don't...
Today’s professional services organization (PSO) landscape is changing—employees are harder to recruit and retain, a globalized marketplace increases competition for clients, clients want more for less, and management can no longer afford to be focused on short-term...
Services organizations depend on team collaboration for success. Between connecting the Services team members themselves, to cross-departmental collaboration with other teams in the organization (Sales, Support, Accounting, etc.), to ongoing communication with the...
Project management is challenging in any environment. But it’s even more challenging in service organizations. When you’re involved in professional services, you’re working with limited resources, tight deadlines, and tight schedule commitments. There’s travel to be...
Businesses have many choices available to them when looking at tools to manage work, including task and project management. While every organization can be unique in their requirements, we believe there exist a few core tenants that separate tools for managing work...