More metrics are focused on customer experience than ever before. But if your overall marketing strategy isn’t designed around “customer experience” yet, you may have questions about how to get started. Many experts have weighed in on the importance of customer...
If you’re building a service-centric business, delivery to your clients is at the core of what you do. It isn’t just about product inventory or what object you can create — you’re providing a service, one you hope customers feel they can’t get anywhere else. To keep...
Our customers have spoken! They love Klient PSA! We are very honored to have been rated the top vendor in customer satisfaction and recognized as a high performer in the latest G2 Grid for Professional Services Automation Software. G2 is the world’s leading business...
Does your Company love to celebrate new clients? Of course, any sales win is worth a celebration! But in the world of professional services, signing the contract is only the first step. The goal in services is always to gain customers who purchase your services again...