KLIENT FEATURE SPOTLIGHT

COLLABORATIVE TOOLS: CHATTER & FILES

Streamline Your Teamwork with Powerful Collaborative Tools

Maximize efficiency and foster seamless customer collaboration with our robust collaborative tools. By integrating Chatter for communication and file sharing within the Klient Customer Community, you can ensure all interactions and documents are easily accessible and secure for your customers.

Collaborative Tools Description:

Real-Time Communication

Discuss and troubleshoot project challenges with your customers in real-time. Use Chatter to quickly address customer questions or provide clarifications on the project by tagging the relevant stakeholder. Efficiently navigate and prioritize updates, questions, and discussions to focus on the most relevant content using the filtering option in Chatter. This keeps all stakeholders on the same page and ensures that any customer issues are promptly resolved.

Centralized Documentation

Store and manage all project-related documents of different formats such as specifications, design documents, progress reports, contracts etc. in a single, accessible location, ensuring your customers can easily find and share files. Customers can easily upload project files with drag-and-drop functionality, and maintain a record of all files uploaded to the project. This ensures that your customers can easily find and reference necessary documents when needed.

Secure File Sharing

Share files confidently with your customers within the Klient Customer Community, knowing that your documents are safe and accessible only to authorized users. Use the Chatter file attachment option to keep all interactions and related documents in a single thread, facilitating smooth collaboration and easy file access for your customers.

Explore the Klient Customer Community to revolutionize your project management and customer collaboration! Book a demo today