Customer Experience
Make their heart beat for your business
Do you create memorable experiences for your customers? Your organization must understand your customers’ needs to remain competitive. Klient offers the perfect set of tools for this. You can use surveys to get clients’ opinions or build a community where they can share their ideas. Plus, you can keep clients in the loop, enhance collaboration and let them influence the roadmap.
It’s more than our customer, it’s a family member!
Collaborate With Customers
Deliver memorable experience to your customers
- Enhance customer collaboration with contextualized chat
- Assign homework and easily share files
- Share key project information with your customers
Get Customer Feedback
Measure the pulse of your customer when it matters
- Send surveys to get valuable insights from your customers
- Schedule your surveys using contextual triggering events
- Analyze the survey responses and adjust your strategy
Share Project Status
Show project evolution with the detailed status update
- Keep customers aware of upcoming Milestones
- Raise issues that could negatively impact project delivery
- Provide clarity to manage customer’s expectations
… and much more!
- Milestone Tracking
- Survey Enhancements (Upcoming)
- Project Status (Upcoming)
Customer Experience help you to…
Collaborate efficiently with customers & contractors, giving full visibility on projects, for clarity, unity & accountability.
Learn more about Klient PSA…
Resource Management
Time & Execution
Billing & Invoicing
Learn more about Klient PSA…
Estimate & Forecast
Project Management
Resource Management
Time & Execution