Using Customer Health Check Statuses To Improve Professional Services Delivery

Using Customer Health Check Statuses To Improve Professional Services Delivery

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Today’s professional services organization (PSO) landscape is changing—employees are harder to recruit and retain, a globalized marketplace increases competition for clients, clients want more for less, and management can no longer afford to be focused on short-term firefighting instead of long-term strategy.

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How PSA Fosters Improved Team Collaboration For Services Organizations

How PSA Fosters Improved Team Collaboration For Services Organizations

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Services organizations depend on team collaboration for success. Between connecting the Services team members themselves, to cross-departmental collaboration with other teams in the organization (Sales, Support, Accounting, etc.), to ongoing communication with the client, there is no shortage of people that need visibility into a project and its status. 

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