Is Your Services Business Able to Support Growth?

Is Your Services Business Able to Support Growth?

KG_19_BlogFeature_Lt_Support Growth

Every business wants to grow quickly, but not all are equipped to support fast-paced growth while still operating successfully. 

For services businesses, growing quickly is a great sign because it means the service you’re providing your clients is resonating with them, solving their problems, and they’re likely telling others they know that you can solve their problems as well. 

(more…)

The Top 5 Professional Services Metrics You Need To Be Tracking For Customer Success

The Top 5 Professional Services Metrics You Need To Be Tracking For Customer Success

KG_19_BlogFeature_5 Metrics

The most mature professional services organizations and the ones who consistently deliver successful projects and foster long-term customer relationships, are those that offer high levels of organizational visibility across departments, have optimized business processes and integrated systems, focus on profit improvements, and have moved away from a one-time project focus to an increased emphasis on delivering great customer experiences for life.

(more…)