Using Customer Health Check Statuses To Improve Professional Services Delivery

Using Customer Health Check Statuses To Improve Professional Services Delivery

KG_19_BlogFeature_Lt_Health Check

Today’s professional services organization (PSO) landscape is changing—employees are harder to recruit and retain, a globalized marketplace increases competition for clients, clients want more for less, and management can no longer afford to be focused on short-term firefighting instead of long-term strategy.

(more…)

Is Your Services Business Able to Support Growth?

Is Your Services Business Able to Support Growth?

KG_19_BlogFeature_Lt_Support Growth

Every business wants to grow quickly, but not all are equipped to support fast-paced growth while still operating successfully. 

For services businesses, growing quickly is a great sign because it means the service you’re providing your clients is resonating with them, solving their problems, and they’re likely telling others they know that you can solve their problems as well. 

(more…)